Terms and conditions

Version  01

Publication date  17/07/2025

Terms and conditions

These are the general terms and conditions of 1 TRIBE ORGANICS LTD (14859594) (hereinafter referred as “COMPANY”), which regulate the utilisation of the offer, website, a service for outdoor and leisure information, tour planning, social networking and entertainment.

  1. Service provider and Scope of Application

Service provider of this platform and therefore the contracting party to the user of this platform is COMPANY(called provider in the following).

Contract informations

These general terms and conditions contain the conditions and the rules of conduct for the utilisation of the platform and for all transactions and quasi-contractual actions which are effected between the users and the provider. It is possible that supplementary conditions are applicable for certain special services. Users are provided with them in form of additional conditions before the utilisation. Other terms and conditions or terms of use differing from these terms and conditions have no validity unless the provider explicitly agrees to them.

  1. Definitions
  2. “Works” in the sense of our general terms and conditions is every personal intellectual creation, photos and other products protected by ancillary copyright. Those are especially “works” in the sense of these general terms and conditions, images, graphics, labels and company logos, videos, audio files and tour geometries.
  3. “Content” in the sense of these general terms and conditions are all works, comments, current reports and other information on the platform.
  4. “Users” in the sense of these general terms and conditions are consumers as well as entrepreneurs. Consumers in the sense of the terms of business are natural persons concluding a legal transaction for a purpose which can neither be attributed to their commercial nor to their professional activity. Entrepreneurs in the sense of the terms of business are natural or legal entities or partnerships with legal capacity which act in the exercise of commercial or self-employed occupational activity.
  5. These general terms and conditions are applicable for the purchase and the redemption of vouchers as far as not explicitly stated otherwise.

 III. Performance Specifications

  1. Using the platform and creating contents including complements and comments to other contents is paid.
  2. The platform is an internet market place on which the users can plan and tours, look for outdoor activities. The provider makes electronic tools available (e.g. Route Planner, Tour Finder, online maps etc.) with which the users can plan, find and even create tours.
  3. Services of the provider’s cooperation partners are offered on the platform which the user can purchase from the cooperation partners. The cooperation partners of the platform have the possibility to present sales offers, the sales transaction, however, is executed on the respective website of the seller. The provider solely transmits the orders between seller and buyer. The provider does not become contractual party to the contracts concluded between the users. The contractual performance is only made between the members. Purchases from cooperation partners are only subject to their general terms and conditions. Offers from cooperation partners are marked as such on the platform.
  4. A free registration of the user is necessary for the utilisation of the platform. The utilisation of the platform is only allowed within the scope of the legal regulations and these general terms and conditions.

 

  1. Registration
  2. A prerequisite of the utilisation of the platform is the opening of a user account. With this user account the user can sign into and use every channel of the platform and pay for services.
  3. Within the scope of the registration process the user enters his/her name and surname as well as email address and chooses a password.

These terms and conditions shall be deemed accepted by users after they have marked their acceptance of these terms and conditions at the moment of registration.

After this, his/her user account is activated and can be used to its full extent. The provider reserves the right to reject the registration without stating any reasons.

  1. All information can be amended or added in the profile settings at any given time later on. The stated user information is not published on the platform and not publicly available.
  2. The password chosen by the user has to be kept a secret. The user has to ensure that the access data does not fall into the hands of a third party that can then gain access and use the account. In case of the loss of the password or in case of the suspicion that a third party has gained knowledge of it or that a third party uses the user account, the user is obligated to inform the provider immediately. For the protection from unauthorised access of third parties, the password should be changed on a regular basis.
  3. Natural, fully legally competent persons with a minimum age of 18 as well as legal entities can become users. Legal entities have to register via an authorised representative. It is strictly prohibited to create an account for a third party without the respective authorisation and that one user manages more than one account. The provider reserves the right to predicate the registration on the submission of the respective verification (trade register excerpt, trading license, official approvals or permits).
  4. The data necessary for the registration has to be stated correctly and in full. Any modification to the stated data has to be reported immediately and/or corrected in the profile settings, in particular in case of discontinuation of business or freelancing, as well as insolvency or liquidation of the company. The user account is not transferable.
  5. The provider reserves the right to predicate the usage of the service on certain prerequisites, such as the verification of the registration data or on the number of positive or negative evaluations.
  1. Contractual Duration
  2. The contract between the user and the provider shall be deemed concluded at the moment of acceptance of these terms and conditions and shall be effective for an indefinite period. The contract can be terminated by each party at any given time in written form.
  3. The right of blocking user accounts remains unaffected by this.
  1. Special Stipulations for Fee-based Offers
  2. Purchase of the Provider’s “Tours”

No payment will be charged for the creation of tours.

If the user wishes to download the created tour to a local computer, a fee will be charged. The fee is charged by debiting the user’s balance. If the user’s balance is insufficient at the time the tour is saved, the user will be prompted to top up the balance. The minimum top-up amount is 20 euros. All funds deposited to the account shall be deemed as prepayment. Prepayment can only be used to pay for orders and cannot be returned to the user or withdrawn in other ways. It only could be transferred to another account.

  1. Order saving: Provider saves the order and the entered order information. The provider sends an order confirmation/invoice via email. The user can view his/her completed orders in his/her profile at any time.
  2. Statutory warranty rights: For the provider’s goods the statutory warranty rights are applicable for the consumer. Every natural person who concludes a legal transaction for the purpose mostly not related to his/her work in a commercial or self-employed capacity is included in the term “consumer”.
  3. Revocation

Right of Revocation

You have the right to revoke this contract any time without stating any reasons. In order to execute your right of revocation you have to inform us on email: via an unequivocal declaration stating your decision to revoke this contract. You can use the attached revocation-form template.

Consequences of Revocation

In case of withdrawal from the contract, we will not refund any payments we have received from you.

 5 Prices and Conditions of payment

Prices: All indicated prices are final prices, i.e. they include all price components including the statutory VAT.

Payment terms: Payment is made at the user’s choice by one of the methods specified on the payment page. All payments are made with the help of third party payment service providers. All user data provided during the payment process is confidential and processed in compliance with the necessary regulatory requirements.

Customer Service: If you have questions or complaints, please feel free to contact our customer service via  support@company.com.

VII. Granting of Rights of Use and License

  1. The provider grants to user limited, non-transferable, non sublicensable right to use the platform for non commercial and commercial purposes.
  2. All and any content at the platform, including graphics, images and any other elements are intellectual property of the Provider or authors of such a content.

VIII. Content Quality

  1. Every published content is supposed to help other users to plan their outdoor activities and have fun on their next trip into nature. In order to ensure that every Community member arrives safely at his/her destination we want all users to comply with certain quality standards when it comes to creating a tour.
  2. On that note, tours should be created with sensible tour descriptions, detailed information as well as with conclusive images. The general rule is that as many pieces of information as you would like to find should be entered.
  1. Illegal contents
  2. The user is obligated not to create any illegal content and/or use content created via platform in any illegal way, which, including but not limited to:

1.1. is offensive, defamatory, regardless of who is concerned;

1.2. is pornographic, glorifying violence, abusive, immoral;

1.3. is an unreasonable harassment to other users, in particular via spam;

1.4. is promotes anti-competitive action, including advertising on the basis of socalled geometric progression, such as pyramid selling, chain or snowball schemes;

1.5. deliberately provoke or at least accept committing offences by other users when published

  1. Moreover, the user is not allowed to distribute or publicly render the contents of the platform or of the users, unless the distribution and public rendition is intended within the scope of the utilisation of the platform or unless other users agreed to the distribution and public rendition. In addition to this, the users are not allowed to put hyperlinks into their offer. The provider reserves the right to delete links of this sort. The creation of sham offers whose only purpose is the promotion of services outside of the provider’s platform or to obtain evaluations is prohibited.

 

  1. Liability of the Provider
  2. The provider is liable in terms of legal provisions with the following exceptions: As far as the damage for the user result from the loss of data, the provider is not liable for it insofar as the damages would have been avoided by the user by saving all of his/her relevant data though a complete data back-up. The provider is not liable for unforeseeable damages atypical for the contract. This does not apply far as the damage concerns life, limb or health, resulting from wilful or gross negligence in the absence of a guaranteed condition or from the culpable infringement of an essential contractual obligation which is imperative for the proper fulfilment of the contract and on which the contractual partner can rely in in normal circumstances (“Cardinal Duty”). The liability according to the product liability law remains unaffected by this.
  3. The provider is not liable for the accuracy, quality, completeness, reliability, type or quality or credibility of the content created via paltform. Those contents do not represent the opinion of the provider. In particular the provider does not adapt the contents of the members as its own. 3. The provider is not liable for the accuracy and the up-to-dateness of the tour information, description, maps, GPS tracks, navigation, weather, risk potentials (e.g. avalanches, thunderstorms, etc.), accessibility, rest stops, etc.. Walking and driving on the tour described and created on the platform happens on one’s own risk.
  1. Liability of the User
  2. The user is responsible for the entire concessions of user rights, posts, contents of his/her user profile as well as offers.
  3. The user shall indemnify the provider against third-party claims arising against the provider and its legal representatives and/or vicarious agents or due to infringement of personal rights or other illegal contents (posts, comments, contents of user profiles, offers, etc.). The user takes on the judicial and extrajudicial costs for defence in a court arising for the provider and its vicarious agents amounting to the legal fees. He/she will support the provider in fighting those claims. A prerequisite for the indemnity is that the provider immediately informs the user about the assertion of claims and exercises its judicial defence according to the provisions of the user, as far as is does not manifestly lack the prospect of success.

XII. Blocking of Users, Deletion of Contents

  1. The provider has the right to block users permanently and to refuse another access to the platform. A permanent blocking by the provider is especially possible when it comes to gross violations against the general terms and conditions, the infringement against the obligation of truthful information about the necessary personal data or gross infringement against the interdiction of the creation and posting of illegal contents. Furthermore, a permanent blocking can be taken into considerations when it comes to another important reason such as the loss of access data or the suspicion of an abusive utilisation of the access data by a third party. The permanent blocking is communicated in written form.
  2. The provider is allowed to block a user temporarily as a more lenient measure, when the user infringes the general terms and conditions. The permanent blocking is communicated in written form. In case of a blocking, the user is not allowed to register once again or open another user account without the explicit consent of the provider.
  3. In addition, the provider can delete those content created by user which infringe against the legal provisions or the general terms and conditions, as a more lenient measure. When choosing the measure the provider takes the legitimate interests of the user into account. In particular if he/she was responsible for the infringement.

XIII. Privacy

  1. The survey of the user data serves to offer user friendly, efficient and save internet offer.
  2. All information about privacy and data protection can be found in the provider’s privacy policy
  3. With the conclusion of the contract the user agrees that he/she has read the privacy policy and accepts it.

XIV. Feature Amendments, Assumption of Contract

  1. The provider reserves the right to continually edit, update, expand, restrict or delete individual features.
  2. The provider is authorised to transfer its rights and duties resulting from this conclusion of contract in full or in part to a third party with a term of notice of four weeks. The user is authorised to cancel user contract at any given time.
  1. Amendments of the General Terms and Conditions
  2. These general terms and conditions are with reservation of the amendment at any given time.
  3. The amendments and the new general terms and conditions shall be published on platform and shall be effective from the date next to date of publication.

XVI. Final Provisions

  1. The contractual relationship between the user and the provider as well as the general terms and conditions are subject to law of England and Wales.
  2. The mandatory consumer protection are also applicable which apply in the state where the user has his/her customary place of residence insofar as this offers the user further protection.

 

1 TRIBE ORGANICS LTD (14859594)
Dept 6212a 126 East Ferry Road, Canary Wharf, London, United Kingdom, E14 9FP

Munoz Arans Irina